Operator: Hao Wu; location: Shanghai, China. Dental Calendar provides public support by email only.
Frequently asked questions
Forgot the app passcode: If Face ID is also unavailable, you must clear the app’s local data and set it up again, then restore an existing encrypted backup.
Cannot restore a backup: Confirm that the file was created by Dental Calendar and enter the 8–64-character data password set during export.
Voice entry is unavailable: Allow Microphone and Speech Recognition in iPhone Settings, and make sure the device has the local recognition model for the selected language.
Cannot restore a purchase: Confirm that you are using the Apple Account that made the purchase, then tap Restore Purchases in Dental Calendar Settings.
Action Button: On supported iPhones, choose Dental Calendar’s Record Appointment App Shortcut in Settings > Action Button.
Please include the Dental Calendar version, iOS version, and steps to reproduce the issue. Do not send real patient names, photos, tooth positions, or medical-record content.